CDIPune - Pune, Maharashtra, India
SuccessFactors Employee Central Application Management Specialist - SG
Hybride
Project context
Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come. Join us at Syensqo, where our IT team is gearing up to enhance its capabilities. We play a crucial role in the group's transformation—accelerating growth, reshaping progress, and creating sustainable shared value. IT team is making operational adjustments to supercharge value across the entire organization. Here at Syensqo, we're one strong team! Our commitment to accountability drives us as we work hard to deliver value for our customers and stakeholders. In our dynamic and collaborative work environment, we add a touch of enjoyment while staying true to our motto: reinvent progress. Come be part of our transformation journey and contribute to the change as a future team member. We are seeking several dedicated and skilled SuccessFactors Application Management Specialists to join our dynamic team. In this role, you will be responsible for supporting our SuccessFactors applications, ensuring its optimal performance and alignment with business needs. You will work closely with the functional team to prioritize and implement changes, leveraging agile methodologies to drive continuous improvement.
Goals and deliverables
Support Ticketing: End-to-End Case Management: Oversee the entire process from case intake to resolution, prioritizing and managing escalations for Dedicated Partners/Distributors, ensuring timely and effective solutions to user issues. Evolution Management: Evaluate and implement change requests, collaborating with IT HR Functional Support to ensure alignment with business objectives and compliance with technical requirements.
Agile Methodology: Utilize agile methodologies, including user story creation, to plan and implement changes effectively. Collaborate with cross-functional teams to ensure user stories are well-defined and prioritized.
Release Management: Coordinate monthly releases, defining the budget of days or points required for implementation. Ensure releases are delivered on time and meet quality standards.
Backlog Prioritization: Collaborate with functional support teams to prioritize the backlog based on legal changes, corrective maintenance, interface modifications, and evolutions.
Collaboration: Cultivate a collaborative atmosphere by partnering closely with IT HR stakeholders to comprehend their needs and deliver tailored solutions that propel business success.
Education and experience
Bachelor's degree in Information Technology, Business Administration, or a related field
Proven senior experience in SuccessFactors application management services
Proven senior experience in SuccessFactors Employee Central Module
Proven Senior experience in one or more of the following SF Modules is a plus: Recruiting (both Marketing and Management), Performance & Goals, Succession, Compensation, Onboarding and People Analytics
SAP SuccessFactors certification is a plus
Proven experience in Cornerstone Learning Management System is a plus
Skills and behavioral competencies
Passion to learn and work on new things, structured and methodical approach, excellent service mindset and engaging collaboration, as well as the ability to document and share knowledge
Understanding agile methodologies and experience with user story creation and backlog prioritization.
Excellent problem-solving skills and the ability to manage multiple tasks simultaneously.
Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.
Expected skills
The company did not specify expected skills on this RFP.
RFP information
Client
Syensqo SA
Created on
06/08/2026
Last modified on
11/08/2026
RFP Owner
Preeti Malik
Timeline & Budget
Planned start date
17/08/2026
Purchase order duration
6 months
Location
Project location
Pune - Pune, Maharashtra, India
Execution modality
Informations de la mission :
Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come. Join us at Syensqo, where our IT team is gearing up to enhance its capabilities. We play a crucial role in the group's transformation—accelerating growth, reshaping progress, and creating sustainable shared value. IT team is making operational adjustments to supercharge value across the entire organization. Here at Syensqo, we're one strong team! Our commitment to accountability drives us as we work hard to deliver value for our customers and stakeholders. In our dynamic and collaborative work environment, we add a touch of enjoyment while staying true to our motto: reinvent progress. Come be part of our transformation journey and contribute to the change as a future team member. We are seeking several dedicated and skilled SuccessFactors Application Management Specialists to join our dynamic team. In this role, you will be responsible for supporting our SuccessFactors applications, ensuring its optimal performance and alignment with business needs. You will work closely with the functional team to prioritize and implement changes, leveraging agile methodologies to drive continuous improvement.
Goals and deliverables
Support Ticketing: End-to-End Case Management: Oversee the entire process from case intake to resolution, prioritizing and managing escalations for Dedicated Partners/Distributors, ensuring timely and effective solutions to user issues. Evolution Management: Evaluate and implement change requests, collaborating with IT HR Functional Support to ensure alignment with business objectives and compliance with technical requirements.
Agile Methodology: Utilize agile methodologies, including user story creation, to plan and implement changes effectively. Collaborate with cross-functional teams to ensure user stories are well-defined and prioritized.
Release Management: Coordinate monthly releases, defining the budget of days or points required for implementation. Ensure releases are delivered on time and meet quality standards.
Backlog Prioritization: Collaborate with functional support teams to prioritize the backlog based on legal changes, corrective maintenance, interface modifications, and evolutions.
Collaboration: Cultivate a collaborative atmosphere by partnering closely with IT HR stakeholders to comprehend their needs and deliver tailored solutions that propel business success.
Education and experience
Bachelor's degree in Information Technology, Business Administration, or a related field
Proven senior experience in SuccessFactors application management services
Proven senior experience in SuccessFactors Employee Central Module
Proven Senior experience in one or more of the following SF Modules is a plus: Recruiting (both Marketing and Management), Performance & Goals, Succession, Compensation, Onboarding and People Analytics
SAP SuccessFactors certification is a plus
Proven experience in Cornerstone Learning Management System is a plus
Skills and behavioral competencies
Passion to learn and work on new things, structured and methodical approach, excellent service mindset and engaging collaboration, as well as the ability to document and share knowledge
Understanding agile methodologies and experience with user story creation and backlog prioritization.
Excellent problem-solving skills and the ability to manage multiple tasks simultaneously.
Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.
Expected skills
The company did not specify expected skills on this RFP.
RFP information
Client
Syensqo SA
Created on
06/08/2026
Last modified on
11/08/2026
RFP Owner
Preeti Malik
Timeline & Budget
Planned start date
17/08/2026
Purchase order duration
6 months
Location
Project location
Pune - Pune, Maharashtra, India
Execution modality
Informations de la mission :
- Début de mission : 11/08/2026
- Durée : 6 mois
- Date de publication : 11/08/2026
- Date limite de candidature : 31/08/2026
Compétences recherchées
SuccessFactors (Indispensable)Employee Central (Indispensable)Recruiting (Indispensable)Performance & Goals (Indispensable)Succession (Indispensable)Compensation (Indispensable)Onboarding (Indispensable)People Analytics (Indispensable)SAP (Indispensable)Cornerstone Learning Management System (Indispensable)Agile (Indispensable)user stories (Indispensable)ticketing (Indispensable)release management (Indispensable)backlog prioritization (Indispensable)interfaces (Indispensable)SuccessFactors application management (Apprécié)SuccessFactors Employee Central (Apprécié)SAP SuccessFactors certification (Apprécié)Agile methodologies (Indispensable)Ticketing/Case Management (Indispensable)Release Management (Indispensable)Backlog Prioritization (Indispensable)
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