CDIBarcelona, Spain
SFMC Business Analyst / Operations Specialist
Hybride
Project Details
- Location: Barcelona
- Work mode: Hybrid, 2 to 3 days onsite per week
- Start date: ASAP
- Duration: Until end of 2026
- Extension possibility: Yes, throughout 2027
- Language(s): English and French (mandatory, fluent), Spanish (plus)
- Business travel: No
Project Summary
We are looking for an SFMC Business Analyst / Operations Specialist to provide dedicated operational and functional support to our SFMC Product Owner across B2C, B2B2C and B2B activities. The goal is to secure day-to-day SFMC operations and campaign execution across countries and business units, so the Product Owner can focus on roadmap and new use cases. No business travel.
Main Responsibilities
- Campaign and journey setup, audience preparation, segmentation, testing and deployment
- Monitoring of journeys and automations; troubleshooting of campaign, data, targeting and integration issues
- Incident, defect and operational request follow-up
- Backlog preparation, UAT and regression testing with the Product Owner
- Data quality, consent (opt-in/opt-out) and audience controls
- Functional documentation, user guides and training for business teams
Mandatory Experience:
- 5+ years as Business Analyst, CRM or Marketing Technology Consultant with operational delivery
- Strong hands-on SFMC: Journey Builder, Automation Studio, Email Studio, Data Extensions
- SFMC support in a complex international organisation, across multiple countries and business units
- Campaign execution, incident management, troubleshooting and testing
- Data quality, audience management, segmentation, consent management and campaign monitoring
Preferred Experience:
- Insurance, Assistance, Travel or Financial Services sector
- Global or multinational organisation
Education
Master's degree or equivalent (preferred)
Informations de la mission :
- Location: Barcelona
- Work mode: Hybrid, 2 to 3 days onsite per week
- Start date: ASAP
- Duration: Until end of 2026
- Extension possibility: Yes, throughout 2027
- Language(s): English and French (mandatory, fluent), Spanish (plus)
- Business travel: No
Project Summary
We are looking for an SFMC Business Analyst / Operations Specialist to provide dedicated operational and functional support to our SFMC Product Owner across B2C, B2B2C and B2B activities. The goal is to secure day-to-day SFMC operations and campaign execution across countries and business units, so the Product Owner can focus on roadmap and new use cases. No business travel.
Main Responsibilities
- Campaign and journey setup, audience preparation, segmentation, testing and deployment
- Monitoring of journeys and automations; troubleshooting of campaign, data, targeting and integration issues
- Incident, defect and operational request follow-up
- Backlog preparation, UAT and regression testing with the Product Owner
- Data quality, consent (opt-in/opt-out) and audience controls
- Functional documentation, user guides and training for business teams
Mandatory Experience:
- 5+ years as Business Analyst, CRM or Marketing Technology Consultant with operational delivery
- Strong hands-on SFMC: Journey Builder, Automation Studio, Email Studio, Data Extensions
- SFMC support in a complex international organisation, across multiple countries and business units
- Campaign execution, incident management, troubleshooting and testing
- Data quality, audience management, segmentation, consent management and campaign monitoring
Preferred Experience:
- Insurance, Assistance, Travel or Financial Services sector
- Global or multinational organisation
Education
Master's degree or equivalent (preferred)
Informations de la mission :
- Début de mission : 13/10/2026
- Durée : 6 mois
- Date de publication : 13/10/2026
- Date limite de candidature : 16/10/2026
Compétences recherchées
SFMC (Indispensable)Journey Builder (Indispensable)Automation Studio (Indispensable)Email Studio (Indispensable)Data Extensions (Indispensable)Segmentation (Indispensable)CRM (Indispensable)Marketing Technology (Indispensable)UAT (Indispensable)Regression testing (Indispensable)Consent management (Indispensable)Audience management (Indispensable)Campaign monitoring (Indispensable)Business Analyst (Indispensable)Consent Management (Indispensable)
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