Power Platform Administrator / Run Support Engineer - SG

Project context

Ensure day-to-day stability, observability, compliance and operational readiness of the Power Platform environment while supporting migrated applications after transition to run. The role monitors platform health, capacity, licensing, DLP, connector governance and application incidents.

Goals and deliverables

Key Responsibilities

Description

Operate and supervise Power Platform foundations and run

applications after remediation.

Platform Owner, Solution Architect, Developers, Build PO,

Backlog Manager and GBU stakeholders.

Part of run platform capacity, including two support positions

and interaction with the Platform Owner.

• Manage day-to-day operations in the Power Platform Admin Center.

• Configure, maintain and monitor DLP policies, connector libraries, custom connectors and standard

connector availability.

• Set up and maintain monitoring and observability dashboards using CoE Starter Kit, Azure Monitor, Log

Analytics or approved equivalents.

• Manage license allocation, Dataverse capacity, environment capacity, API limits and platform capacity

signals.

• Handle platform issues such as capacity alerts, licensing incidents, connector failures, environment issues

and application run problems.

• Maintain application inventory, ownership metadata, support model and operational dashboards.

• Fill and maintain run backlog with ARB inputs, application change requests, incidents and small evolutions.

• Support transition-to-run activities, including knowledge transfer, support documentation and readiness

checks.

• Apply operational controls for access, service accounts, environment cleanup and lifecycle management.

• Escalate recurring issues to Architects or Platform Owner where governance, architecture or capacity

decisions are required.

Technical Requirements

• Hands-on administration of Power Platform Admin Center, environments, DLP and connector governance.

• Experience with CoE Starter Kit, telemetry, monitoring dashboards and operational reporting.

• Knowledge of Power Platform licensing, Dataverse capacity, API limits and operational constraints.

• Understanding of support processes, incident/change handling and run backlog management.

• Awareness of Entra ID, security groups, service accounts and access management.

Internal Information | Syensqo Power Platform Migration Factory | Job Description

Strategic Skills

• Keeps the platform supportable as migration volume scales.

• Promotes proactive supervision over reactive troubleshooting.

• Turns operational incidents into backlog items or governance improvements.

Expected Deliverables & Artifacts

• Operational dashboard and capacity reporting

• DLP and connector administration records

• Application inventory and support metadata

• Run backlog items and incident/change notes

• Transition-to-run checklist and support handover

• Operational improvement recommendations

Governance Touchpoints

• Run Support / Administration: lead role for platform issues, run backlog and operational platform stability.

• ARB: contributes evidence on incidents, capacity and connector impacts.

• Community: provides practical guidance on platform limits and support processes.

• Backlog refinement: helps prioritise operational fixes and small evolutions.

Success Criteria

• Platform issues are detected and handled before they block migration velocity.

• Capacity, licensing and connector risks are visible.

• Run backlog is structured and actionable.

• Applications can be supported without uncontrolled dependency on build teams.

Operating Constraints

• All activities and artefacts are to be produced within Syensqo environments and remain Syensqo property.

• No Syensqo data or process information should be exported outside approved Syensqo tenants.

• When AI support is used, it must use Syensqo-approved technology stack and respect data handling

constraints.

• Remote working is acceptable where onboarding, access and quality expectations are met.

Recommended Interview Focus

Informations de la mission :

• Début de mission : 30/09/2026
• Durée : 6 mois
• Date de publication : 30/09/2026
• Date limite de candidature : 31/10/2026